SHIPPING & RETURNS
All orders will be processed within 48 hours and dispatched the following business day, excluding weekends and public holidays.
The shipment date depends on the type of order that was passed:
- Order for Available Products: The available products will be shipped at the date set out in the email confirmation, usually between 3 to 5 business days in Europe, woldwide shipping will be shipped within 14-16 days after the date of the email confirmation.
- Pre-order: The Exclusive Products will be shipped between 2 to 5 months from the date that the Pre-Order is confirmed.
Returns and Exchange
If upon receiving our products you are not completely satisfied with your purchase, you may return or exchange them within 14 days after delivery date. Please contact us via email at email@example.com stating your wish to return or exchange an item. Please kindly make sure the product you are sending back is in its original unworn condition, with all tags attached and in the original packaging.
We recommend to return an item with a tracking number or suggest that you ask for a receipt of postage from the post office, as we cannot accept responsibility for goods lost in transit. Once we receive your return we will immediately proceed with the refund. If you have any other questions please email us.